Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

Stiltz Homelifts enhances expertise with award-winning accessible interior designer  

We are thrilled to announce that Stiltz Homelifts is partnering with award-winning designer, Gilly Craft of Koubou Interiors, to help further identify emerging trends in assisted living design.

At Stiltz Homelifts we recognise the importance of building close working relationships with independent, accessible design specialists. Not only does it help us develop a clearer understanding of the ever-changing market when we share ideas, but it ultimately leads to better lifestyle choices for our customers. We are at the vanguard of next generation domestic lifts with our contemporary home lift designs, which are aimed at senior individuals who appreciate a sense of style. Future-proofing your home with a Stiltz domestic lift allows you to age in place without having to worry about using the stairs or compromising on the personal style of your home. Gilly Craft is at the forefront of this concept and with a background in both residential and healthcare settings, is the perfect choice to offer up advice and direction about inclusive and multi-generational living.

Gilly established Koubou back in 2004 and, alongside having an award-winning portfolio, she has also held the prestigious post of President of the British Institute of Interior Design. However, what really sets Gilly apart for us at Stiltz Homelifts, is the creative and contemporary work she carries out in the field of assisted living in the home. This work evolved as a result of a design project undertaken many years ago at an NHS hospital. Her efforts garnered interest which resulted in a private health sector commission. A move into the residential market was an obvious next step where she is now very much a leading exponent of the growing adapted homes sector.

Stiltz Homelifts partners with Gilly Craft

Gilly is delighted to be partnering with Stiltz Homelifts, “Assisted living products are part of my everyday working life and I need them to not only be the best on the market but have that very special ‘something’ for my clients. I know Stiltz domestic lifts can provide this, and their teams will deliver a premium service at every touchpoint. My clients are beginning to understand that home lifts are a great and contemporary way forward in resolving mobility issues and it’s very exciting as more seniors come to realise this.”

“The concept of future-proofing is something that is just coming into peoples’ consciousness,” she says. “But once clients have done their own research and can understand the possibilities, then they instantly understand and are on board with the idea,” adds Gilly. “Preconceptions relating to staying in your home when mobility starts to become a challenge is that it’s going to be a huge amount of work to reconfigure the home. But in reality, it’s about looking carefully at the right adaptations, such as domestic lifts and then the process becomes extremely simple.”

Yola Mealing, Head of Marketing at Stiltz Homelifts, adds: “Gilly is an ideal partner for Stiltz to be working alongside as her experience in both the residential and healthcare sectors is invaluable. She intuitively understands the importance of making sure strong aesthetics balances with functionality and this is an ethos that sits perfectly alongside ours here at Stiltz Homelifts. 

“We believe Gilly and the pioneering solutions she creates with Koubou will complement the Stiltz home lift vision. She is as excited as we are for the future of assisted living for all, but especially for discerning homeowners who are passionate about maintaining the style integrity of their homes.

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