Statement
COVID-19

Issued 4th November 2020

Coronavirus: Covid-19 continues to bring an unprecedented global challenge. Stiltz Ltd. has been and will continue to review activities daily to comply with the guidelines issued by the Government.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through whom we are co-ordinating industry efforts to keep the most vulnerable living safely in their own homes.

Reducing the instance of accidents within the home will help reduce stress on the NHS hospital care system. 

For existing customers, a Stiltz Homelift can be that lifeline to independence. Our home care support policy means Stiltz engineers continue to provide an essential service by maintaining customers’ lifts for ongoing safe, reliable and independent access while acting within Government guidelines.

You can contact our service and breakdown helpline any time, day or night, on 0330 053 5749.

For new homelift installations, we offer the options of a phone call, remote video consultation via tablet/laptop/smartphone, or email consultation. For those with an urgent in-home consultation need, we will minimise risk by following the latest Government guidelines.

Additional processes have been put in place to mitigate risk to you, our staff and the wider Stiltz community:

We will request confirmation that nobody at the property we are due to visit has Covid-19 or is defined as extremely vulnerable. If Covid-19 is present, or a person is isolating or deemed as extremely vulnerable, we will follow government advice.

All customer visits will be subject to additional sanitation measures. Stiltz installers/engineers will wash or sanitise their hands before entering your property and upon leaving. They will not offer to shake hands, will refuse offers of a beverage and will maintain the prescribed 2-metre distance.

All office and field-based staff will continue to be issued regular health and safety bulletins.

All field-based staff will confirm they are clear of symptoms before commencing their working day.

All staff who fall ill with Covid-19 or who are self-isolating will receive full pay during the period they are indisposed.

Stiltz will follow government advice at all times. We all owe a duty of care to our families, other employees, our customers and the rest of our community. Our priority is customer and staff safety whilst continuing to provide the necessary home care support to ensure vital independence.

Mike Lord
Chairman and CEO
Stiltz Ltd

Request a callback


Call 01943668920

The great thing about a home lift from Stiltz is you can customise it to satisfy your needs – including the colour! As standard, the Stiltz Duo, Vista and Trio through-floor lifts all come with a standard coated finish in an off white/cream colour as the exterior car body colour.

But for a small additional charge there are a range of colours you can choose from to suit your taste – or even the décor of your house – such as Tamworth (grey), Bondi (yellow), Narrabri (red), Longreach (navy blue), Osterley (green) and Bathurst (brown).

It is also possible to change the colour of the supporting rails, the interior ceiling and the lid of lift left behind on the upstairs floor. Colours available include Balmoral (beige), Newport (dark green), Ruskin Rowe (dark red), Avalon (blue), Koolabah (crimson) and Bri Bri (dark grey).

To see the colour chart for yourself visit https://www.stiltz.co.uk/home-lift-options.html and scroll down to ‘Exterior Car & Rail Colours’ at the bottom of the page and open the tab. Even if none of these colours take you fancy and you had another in mind then just let us know and we will do our very best to accommodate you.

Stiltz can also offer different interior car finishes such as the wall lining or floor finish. As standard, all Stiltz domestic lifts are fitted with a cream colour lining but this could be customised to the décor of your home if required.

The floor finish is woven navy colour carpet – this is non-slip, easy to clean and very durable. But as with the wall lining, the floor finish could be customised to your requirements including carpeting the areas surrounding the lift. Slate, parquetry and marble are also available. Any colours changes to your lift will only extend the lead time by just one week.

Being able to customise and choose the various different colours to your lift means your Stiltz lift can become part of your home you can be proud of. It will be as if it was always there!

From the Stiltz Team.

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