Statement
COVID-19
Covid-19 Statement

These are exceptional times. With Coronavirus – Covid-19 - we all face an unprecedented global challenge. Stiltz Ltd. continue to review activities on a daily basis to comply with Government directives.

Stiltz is a proud member of the British Healthcare Trades Association (BHTA) through which we are co-ordinating industry efforts to keep our customers mobile. Our priority is to ensure all current and prospective customers are able to maintain safe and independent access with the help of their homelift, as reducing accidents within the home at this time will, in turn, assist in reducing stress on the NHS hospital care system. We will endeavour to provide the expected levels of service and support to those seeking a new homelift installation or those requiring lift service/maintenance, while being mindful to minimise risk.

We have therefore implemented additional processes to mitigate risk to you, our staff and the wider Stiltz community:

As a matter of course, we will check with all customers and prospective customers requesting them to confirm nobody is unwell with Covid-19 at the property we are due to visit. If Covid-19 is confirmed, we will follow Government advice
All customer visits will be subject to additional sanitation measures. Stiltz staff will wash or sanitise their hands prior to entering your property, and upon leaving. They will not offer to shake hands, and will maintain the prescribed 2 metre distance
Regular health and safety bulletins will be issued to all office and field-based staff
All field-based staff will be asked, on a daily basis, to confirm they are clear to work as per NHS and Government Guidance
All staff who fall ill with Covid-19 or who are self-isolating, will receive full pay during the period they are indisposed.

Stiltz will closely monitor the situation and follow government advice at all times. Our priority is to manage customer and staff safety, whilst continuing to provide our customers with the necessary homecare support to ensure their valued independence.

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The great thing about a home lift from Stiltz is you can customise it to satisfy your needs – including the colour! As standard, the Stiltz Duo, Vista and Trio through-floor lifts all come with a standard coated finish in an off white/cream colour as the exterior car body colour.

But for a small additional charge there are a range of colours you can choose from to suit your taste – or even the décor of your house – such as Tamworth (grey), Bondi (yellow), Narrabri (red), Longreach (navy blue), Osterley (green) and Bathurst (brown).

It is also possible to change the colour of the supporting rails, the interior ceiling and the lid of lift left behind on the upstairs floor. Colours available include Balmoral (beige), Newport (dark green), Ruskin Rowe (dark red), Avalon (blue), Koolabah (crimson) and Bri Bri (dark grey).

To see the colour chart for yourself visit https://www.stiltz.co.uk/home-lift-options.html and scroll down to ‘Exterior Car & Rail Colours’ at the bottom of the page and open the tab. Even if none of these colours take you fancy and you had another in mind then just let us know and we will do our very best to accommodate you.

Stiltz can also offer different interior car finishes such as the wall lining or floor finish. As standard, all Stiltz domestic lifts are fitted with a cream colour lining but this could be customised to the décor of your home if required.

The floor finish is woven navy colour carpet – this is non-slip, easy to clean and very durable. But as with the wall lining, the floor finish could be customised to your requirements including carpeting the areas surrounding the lift. Slate, parquetry and marble are also available. Any colours changes to your lift will only extend the lead time by just one week.

Being able to customise and choose the various different colours to your lift means your Stiltz lift can become part of your home you can be proud of. It will be as if it was always there!

From the Stiltz Team.

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